Privacy Policy

We do not store credit card details nor do we share financial details with any 3rd parties.

The website “” and all information collected from users to the site is owned solely by “Balneo Installation Ltd”

In this document references to “we, us, our, the company” are references to Balneo Installation ltd. Any information collected is done so as part of the continued on-going improvement of the service we provide, further information regarding our privacy policy can be found below.

What do we collect and how do we use this information?

Information including name and address is collected via our contact form and feedback form.

We may post your feedback on our comments section, please indicate if you do not wish for your comments to be used in this way.


These are small pieces of information stored on our servers such as IP addresses, navigation throughout our site, the software used, time spent and other similar information. These cookies will not specifically identify the User.

The data is used internally for web site traffic analysis. We do not assume responsibility for the security of this information.  We also record your IP address and information such as your browser type and operating system. We collect this information to help us learn about the geographical distribution of our website visitors and  technology they use to access our site. This information is not connected with personal information you supply to us if you register on our website.

Google Analytics is used to analyze information and generates statistical information about website use, by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website that is stored by Google. Google’s privacy policy is available at:

Most browsers allow you to reject all cookies and some browsers allow you to reject just third party cookies. Eg. in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will have a negative impact upon usability of our website.

 Security of information

We use a range of technologies to protect information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We will not share information we collect with other organizations. We will take all reasonable care, in so far as it is possible to keep your details secure, however in the absence of negligence we cannot be held liable for any loss you may suffer in the event of unauthorised access to any data you provide when enquiring.


In using our website you give consent in our collection of data as laid out in this document.


This privacy policy is applicable only to this website and does not apply to any other website which may have linked from this site. We are not responsible for the privacy policies of any other websites and encourage you to be aware of this and check other sites policies when you leave and enter any other sites.

Further Details

If you require further details about our privacy policy please e-mail us at .

We have the right to change our pricy policy at any time.


Please direct any further questions about this policy or our treatment of your personal information to or by post: Balneo Installation Ltd, Easton Business Centre, Easton, Bristol, BS5 0HE.

 Data controller

The data controller responsible for the information collected on this website is Techplex.